Associate - Learning and Development Job in Bengaluru at Razorpay - India

Razorpay is hiring for the role of Associate - Learning and Development!

Responsibilities of the Candidate:

Learning Needs Analysis:

• Engage with HR partners to understand team-specific training requirements.
• Conduct regular industry benchmarking and research of new trends and essential skill requirements.
• With guidance, develop quarterly learning plans.

Program Design & Delivery:

• With guidance, design tailored learning initiatives encompassing technical skills, product knowledge, and soft skills.
• With guidance, create innovative and engaging training methodologies beyond traditional classroom sessions, such as peer-to-peer learning programs.
• Own the delivery of LnD initiatives by managing subject matter experts, audience engagement, and close the loop with a report.
• Working knowledge of Microsoft Excel (bonus)

Stakeholder Management:

• Collaborate effectively with internal subject matter experts to drive learning initiatives within teams.

Learning Governance & Metrics:

• Regularly report progress, outcomes, and insights to leaders, correlating learning activities with organizational metrics.
• Own and achieve strategic OKRs related to learning initiatives within the Tech organization.
• Optimize usage of Learning Management Systems (LMS).

Requirements:

• 1-3 years of experience in training design, and execution.
• Knowledge of Microsoft Excel/Certification (bonus)
• A basic understanding of software development processes, engineering roles and personas (Backend engineers, Frontend engineers, etc.) This helps in designing relevant and effective learning programs.
• Proven ability to conduct research, synthesize insights, and translate them into actionable learning programs.
• Stakeholder management, influencing, and communication skills.
• Familiarity with modern Learning Management Systems (LMS) and innovative learning methods and e-learning tools. 
• Ability to work independently, talk to stakeholders and manage multiple priorities.
• Bachelor’s degree in HR, Psychology, or related fields are a plus.