Associate - ITAM Job in Pune at ZS Associates

ZS is hiring for the role of Associate- ITAM!

Responsibilities of the Candidate:

• Software Assignment & Reassignment: Process requests for new software allocations and reassign licenses when users change roles, projects, or depart.
• License Harvesting: Identify and reclaim unused or underutilized software licenses to optimize usage and reduce costs.
• Compliance Monitoring: Assist in maintaining compliance by tracking software usage, verifying entitlement against deployment, and escalating discrepancies.
• Record Maintenance: Update and maintain accurate records of software licenses and assignments in the SAM database.
• Request Management: Respond to software requests, following standard operating procedures (SOPs) and escalation paths.
• Reporting & Documentation: Generate periodic reports on software usage and compliance. Document process updates and maintain clear records for audit purposes.
• Collaboration: Work closely with ITAM team members, procurement, and support teams to ensure seamless execution of SAM activities. Responds to requests from managers, and team members, for specific Programs.

Requirements:

• Bachelor’s degree in Information Technology, Computer Science, Business Administration, or a related field.
• 0–2 years of experience in IT operations, service desk, or asset management (internships or academic projects acceptable).
• Basic understanding of software licensing concepts and compliance requirements.
• Strong knowledge about the Microsoft Excel formulas, reporting, and pivot tables
• Familiarity with Microsoft Office 365 tools, particularly Excel for reporting and tracking.
• Strong organizational, communication, and customer service skills.
• Ability to follow processes, manage multiple requests, and maintain attention to detail.
• Team player with willingness to learn and grow in IT Asset Management.