Associate – Insurance (Claims) Job in Noida at IBM

IBM is hiring for the role of Associate – Insurance (Claims)!

Responsibilities of the Candidate:

• Processing of Life and Annuity Insurance claims processing.
• Handling claims investigation, processing and payments. Determines actions to be taken on the claim (e.g. pay, decline, request for additional documents).
• Claiming document validation, calculating benefit amount and releasing same to the beneficiary.
• Working well with Onshore/Offshore and customers encouragingly and professionally via email and on calls.
• Meeting productivity and quality targets on a daily, weekly, and monthly basis.
• Rendering overtime whenever requested by the Supervisor including rest days.
• Using expertise to evaluate the work of others and assist in process calibration.
• Facilitating team huddles and teach-back sessions as scheduled.
• Completing certification on the identified process and developmental training.
• Participating in functional and company-wide activities.
• Adhering to company policy, guidelines, and hand rules including attendance, clean desk, dress code, etc.
• Maintaining key records like working files, and email for reference and audit purposes.
• Ability to handle basic day-to-day requirements of Excel.
• Handling own work in process and supporting team efforts to ensure that individual, and team goals are met.
• Identifying process improvements and cost take-out opportunities and driving those projects for closure.

Requirements:

• Graduate (except B.Tech, Technical Graduation & Law)
• Good Communication skills – English (both written & verbal)
• Proactive and high analytical skills
• Should foresee issues and suggest solutions, with impactful data.
• Basic Computer knowledge along with typing speed of 35 words/minute
• Proficient in MS Office applications.
• Self-directed and ambitious achiever, Meeting targets effectively.
• Demonstrated ability to analyze complex data, complemented by strong interpersonal and organizational skills.