Associate Engineer - Desktop Support Job in Mumbai at 3i inforech

3i Infotech is hiring for the role of Associate Engineer - Desktop Support!

Responsibilities of the Candidate:

• Should be able to install and configure a desktop (PC or Laptop) as per bank’s requirements, diagnose and resolve the problem in coordination IIMC/ OEM/3rd party support vendors, support OS and OA (Office Automation) software used by bank, install s/w on clients, resolved network connectivity issues, perform any IMAC (Install, Move, Add or Change) on the desktop, initiate & maintain change management, Antivirus, patch and backup management as per process/ policy defined by the client.

Requirements:

• Video Conferencing FM:
• For VC FM at Mumbai, Total experience should be 3 years out of which 1 year should be in video conferencing operations.
• Should have good knowledge on installation, configuration and operating of VC systems, desktop clients.
• Should have experience in carrying out at least point to point conferences, changing of layout, testing connectivity etc.
• Good knowledge on network concepts and activities (Switches/Routers/Access points)
• Should have good communication skills.
• B.E,B.Tech, BCA,B.Sc, 3years Diploma in IT
• Total 2 years out of which minimum 1-year experience of managing Desktops in Enterprise Environment.
• Should be able to connect the VC equipment at the locations.
• Should have good communication skills.
• Good knowledge on IT Hardware break fix, Printers.