Associate - Data Ops Engineer Job in Noida at Innovaccer

Innovaccer is hiring for the role of Associate - Data Ops Engineer!

Responsibilities of the Candidate:

• Create world-class customer-facing documentation that would delight and excite customers
• Remove ambiguity in understanding things by documenting things and hence making the teams more efficient and effective
• Convert tacit knowledge to implicit knowledge

Requirements:

• Strong experience with troubleshooting cloud-based technologies. (Linux/Unix systems).
• Good Exposure to workflow automation tool(s). At least must have worked as a user of a Service Desk /workflow / Monitoring tools / Runbook automation tool (CA / BMC / HP / IBM /JIRA / etc).
• Troubleshooting technical issues to establish the root cause of problems and form a solution or workaround across a range of environments.
• Analytics Tools (Sisense, Power BI, or Tableau) – (Good to have)
• Support Processes (SLAs, OLAs, Product or application support)
• Collaborating with Product Managers, SMEs & BAs to create clear & concise written material.
• An ambitious person who can work in a flexible startup environment with only one thing in mind - getting things done.
• Excellent communication skills - Written and verbal.
• Comfortable to work in night shift and rotational shifts.