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Associate/Customer Success Manager Job at Sprinto

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Associate/Customer Success Manager

Sprinto

  Full Time Job

  Not Disclosed

  1-4 years

  Posted  30+ days ago

Location
  • Work From Home
  • Work from Home
Skills Required
  • Sales Strategy and Management
  • English language (Written)
  • English language (Spoken)
  • Cloud
  • Customer Service
  • Customer Acquisition
  • Time Management
About this Job

Sprinto is hiring for the role of Associate/Customer Success Manager!

Responsibilities of the Candidate:

  • Onboarding clients on the Sprinto platform and giving them a top-notch customer experience.
  • Communicating regularly with customers about product updates and action plans.
  • Working closely with our Product and Engineering teams to help improve our product offering.
  • Customer and Revenue Retention: Ensuring that customers stay happy and invested with Sprinto.
  • Assisting the Sales team with answering technical questions about the product.

Requirements:

  • You have 1-4 years of experience in a B2B SaaS product company
  • You have excellent written and verbal communication skills – most of the time you would be speaking with a customer
  • You have a good understanding of cloud technology - words like S3 bucket, DB encryption, and Virtual Private Cloud mean something to you
  • You enjoy talking to customers and building a relationship - Being the go-to person for customers makes you happy
  • You are systematic and methodical - you make commitments and meet them consistently. Customer information is at your fingertips and you are quick to identify any business opportunity
  • You have strong prioritization skills and the ability to work with customers across timezones
Eligible Degrees
Master of Business Administration / All Courses
Bachelor of Technology/Engineering / All Courses
Master of Technology / All Courses
Bachelor of Arts / All Courses
Bachelor of Science / All Courses

+84 More

Who can apply
Work Experience: 1-4 years
Eligible Graduation Years: 2022, 2021, 2020, 2019, 2018
Documents Required

1. Resume

2. ID Proof (e.g. Aadhar Card, PAN Card, etc.)

About Sprinto
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