Associate Corporate Relationship Support Manager Job in Bengaluru at HSBC

HSBC is hiring for the role of Associate Corporate Relationship Support Manager!

Responsibilities of the Candidate:

• Build existing and winning new long-term relationships with the customers we want to bank, coherent with CMB’s strategy to be the Leading International Trade and Business Bank.
• Grow sustainable revenues from the existing customer portfolio and through targeted acquisition of new quality customers focused on tech.
• Ensure proactive and aggressive relationship building/customer contact plans and pipeline management for both existing and new customers, to deepen penetration for customer wallet.
• Generate quality assets through the use of appropriate risk management tools, priced appropriately for risk, and ensure superior returns within customers’ risk appetite.
• Structure credit facilities to these tech companies to ensure optimum balance between customer and HSBC interests while remaining within the bounds of prudent banking.
• Work towards achieving the CMB Tech objectives.
• Ensure timely and accurate maintenance of customer information on internal systems as required
• Maintain up-to-date and accurate deal pipeline on CV
• Identify opportunities to cross-sell group products and services as appropriate and ensure this is concluded successfully for the Bank and the customer.
• Develop effective strategies to manage customer relationships, anticipate customer needs and provide a superior quality service to position HSBC as the market leader in this segment.
• Drive growth by increasing our liability share in the existing portfolio & generate deals which will lead to an increase in CUA balances.
• Monitor their client portfolio regularly to ensure that the return is commensurate with the risk profile of the client. Take timely and proactive corrective action to mitigate potential losses and maximize profitability.
• Maintain relationships with intermediaries such as PE, VCs, Law firms & more to generate referrals & deals in the tech space.
• Work closely with stakeholders to generate referrals for internal stakeholders, e.g. Private Banking, GBM, RBWM, as appropriate to ring-fence the client.
• Keep abreast of external factors influencing international business e.g. economic, cultural, geographical, procedural, and regulatory requirements
• Keep updated with developments in the new age/tech space & be updated with competition propositions.
• Take timely and proactive corrective action to mitigate potential losses, exercising effective portfolio stewardship and control.
• Collaborate with product partners to identify and match customer needs with relevant expertise; notably with GTRF, GPS, GBM, GPB, and ISV.

Requirements:

• Minimum of 3+ years experience in managing complex commercial relationships with local & international needs.
• Robust commercial lending, risk assessment, trade finance experience, in-depth knowledge of deposit products, and the concept of cashflows.
• Good level of business acumen and commercial awareness, including economic, cultural, procedural, and regulatory issues.
• Experience in structuring credit deals for clients
• Close engagement with clients & intermediaries (lawyers/PE/VC/VD firms and more) in the tech space. 
• Ability to interact with business customers at all levels.
• Good business model understanding, risk assessment, and finance experience are a plus.
• Excellent interpersonal skills and ability to interact and build relationships with internal and external stakeholders.
• Excellent time management, planning, and organization skills.
• Excellent range of communication skills, including written, and verbal, and the ability to deliver compelling presentations.
• Strong analytical skills.
• Strong credit assessment skills, particularly with regard to more complex and structured facilities.
• Proven ability to deliver creative and flexible customer solutions.