Associate Client Services Analyst Job in Hyderabad at Epsilon Global

Epsilon is hiring for the role of Associate Client Services Analyst!

Responsibilities of the Candidate:

• Execute count / order parameters to client/sales specifications via proprietary systems
• Quality control of all projects using prescribed verification processes
• Meet and maintain departmental quality key performance indicators
• Finance Administration / Internal Billing Support and SOX Compliance
• Timely execution of deliverables meeting/exceeding defined deadlines
• Attain proficiency thresholds within required interval
• Maintain working knowledge of Industry, systems, process, and products in an ever-changing environment
• Participate in training sessions as scheduled to supplement required technical knowledge
• Manage and prioritize assigned workload
• Applies and maintains privacy and data security standards appropriately

Requirements:

• Bachelor Degree preferred
• Computer Skills: Demonstrated comfort and proficiency working in Windows, GUI, and Command Line interfaces such Unix (as applicable)
• 0-1 year previous experience
• Preferred Bangalore based resources willing to work in Hybrid model @ Office Premises
• Work Timings: 8 AM – 5 PM or 1PM – 10 PM or 6 PM to 3 AM( Variable Shift with cab facility)
• Customer focused – similar customer services experience
• High attention to detail
• Ability to work in a fast-paced environment with changing priorities
• Ability to manage across multiple tasks at any given tim
• Proven ability to work independently and as part of a team
• Ability to learn and apply knowledge quickly in an ever-changing environment
• Flexible and adaptable in managing priorities in a fast-paced environment
• Demonstrate ability to communicate at a high level (written and verbal) in the English language
• Action Oriented, Timely decision making, Functional / Technical skills, Organizational skills, Attention to detail, problem solving, Process Management, time management and effective communication.