Associate-Client Services Job in Pune at Data Axle Inc.

Data Axle Inc. is hiring for an Associate-Client Services!

Responsibilities of the Candidate:

• We are looking for a Client Services Associate who will be responsible for list fulfilment driven by client inquiries to determine maximum and targeted audience segmentation.
• Manage, confirm and prioritize incoming order inquiries.  Ensure requests are properly understood and executed.
• Set up and launch count inquiries with complex segmentation.
• Communicate status and query results to the internal Data Axle clients.
• Fulfill list order rentals.
• Communicate and coordinate with Client Service team for audit documentation and billing.
• Work well under pressure, prioritize, meet organizational deadlines, and multi-task while maintaining quality of work product.
• Generate weekly and monthly reports created from transactional data sources

Requirements:

• Bachelor’s degree.
• 1 to 3 years of direct marketing experience.
• Ability to communicate with individuals at all levels in the company in an articulate, professional manner; provide excellent customer service.
• Ability to effectively handle multiple priorities while maintaining the integrity of work.
• Knowledge of MS Office and Internet technologies.
• Demonstrated skills in problem resolution and logical thinking.
• Technical understanding and thorough attention to the details of fulfilment processing requirements.
• Ability to learn and adapt to changing technologies.
• Ability to work independently or as part of a team.