Associate Centre Manager Job in Mumbai at Cult Fit

Cult Fit is hiring for the role of Associate Centre Manager!

Responsibilities of the Candidate: 

• Promote and sell memberships to potential new clients - Walk-ins/Trials.
• Achieve target by driving conversion.
• Be responsible for Upselling.
• Maintain a record of every interaction with new user.
• Enter all details of customers' walks ins on internal tools.
• Manage center experience and incremental enhancements.
• Ensure inventory of essentials, supplies and equipment, responsible for both stocking and re-ordering (first-aid, stationary, water, towels etc.)
• Manage classes and workouts.
• Ensure the punctuality of trainers and classes.
• Handle issues with respect to attendance, equipment and space availability.
• Interact with walk-ins and prospective clients.
• Improve member attendance through meet and greet, familiarity building and creating a welcoming atmosphere.
• Take feedback from members and partners about classes and document the same.
• Handle issues that may lead to consumer experience during or pre/post-class.

Requirements:

• A Bachelor’s degree
• 0-2 years of work experience
• Passion for fitness and healthy living
• People management skills
• Good Communication skills (Proficiency in English)
• Customer centrism
• Positive attitude
• Ability to resolve conflict
• Eagerness to learn
• Number of working days: 6
• Week off: 1 (rotational)
• Shift timings: split shift (5:30 AM to 10 AM, break, 5 PM to 10 PM)