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Associate - C2C Job in Gurgaon at Cars24

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Associate - C2C

Cars24

  Full Time Job

  Not Disclosed

  0-1 years

  Posted  30+ days ago

Location
  • Gurgaon
Skills Required
  • Customer Support
  • Telecalling
  • Problem Solving
  • Communication Skills
About this Job

Cars24 is hiring for the role of Associate - C2C!

Responsibilities of the Candidate:

  • Provide customers with information about our products and services through effective communication.
  • Handle both inbound and outbound calls to address customer inquiries and resolve their issues.
  • Understand customer needs and provide solutions to their queries.
  • Assist customers in completing payments for challan-related transactions by securing the necessary OTP.

Requirements:

  • A candidate with 0-3 years of experience in customer support or telecalling.
  • Someone with excellent communication skills and the ability to effectively manage customer interactions.
  • A problem-solver who can understand and address customer needs efficiently.
  • An individual comfortable handling payment-related processes and ensuring customer satisfaction
Eligible Degrees
MBA / All Courses
Bachelor of Technology/Engineering / All Courses
Master of Technology / All Courses
Bachelor of Arts / All Courses
Bachelor of Science / All Courses

+96 More

Who can apply
Work Experience: 0-1 years
Eligible Graduation Years: 2025, 2024, 2023
Documents Required

1. Resume

2. ID Proof (e.g. Aadhar Card, PAN Card, etc.)

About Cars24
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