Associate - Business Analysis Job in Gurgaon at Whirpool Corporation

Whirpool is hiring for the role of Associate, Business Analysis!

Responsibilities of the Candidate:

• Perform BAU Reporting Activities independently
• Maintain data confidentiality and privacy
• Understand customer requests from AdHoc reporting cases, and provide accurate data support within timelines. Interact with customers to understand requirements if needed.
• Provide support to internal leadership on an AdHoc basis
• Independently work with stakeholders by requirement gathering, setting realistic expectations and timelines, providing requested support in a timely manner maintaining high service level satisfaction
• Act as a consultant to customers and recommend the best solutions to meet their strategic objectives while ensuring no significant workload is added to the team’s bucket
• Act as a solution architect to understand customers' problem statement and design the best possible solution/visualization to assist their strategies while keeping a check on timelines, setting realistic expectations, and efficient ongoing approach
• Refine existing BAU processes and eliminate process waste to reduce processing time and maintain SOP
• Mentor junior team members by coaching and performing quality checks
• Keeping data quality in checks and raising flags in case of inconsistencies
• Take ownership of learning new tools and technologies required to perform certain activities
• Look for ways to automate existing processes and meet the CI targets for the team
• Contribute to the fulfillment of the team’s KPI goals and target
• Actively participate in the team’s development initiatives

Requirements:

• Excellent communication (written and oral) and interpersonal skills
• Experience in data extraction, manipulation, and reporting or Data Science and Analytics
• Sound knowledge of MS Excel/G-Sheet
• Worked on writing codes using VBA/R/Python etc
• Sound knowledge of HR Process or Employee Life-Cycle
• Independent visualization expertise using Tableau/LookerStudio/PowerBI etc
• Adaptable and Flexible to manage different activities and stakeholders independently
• Experienced in working in a global shared service environment or managing global stakeholders
• Willingness to learn new technologies required to perform different jobs
• Experience in Reporting through SuccessFactors AdHoc Reporting, ORD, Report Stories, and/or WFA
• Experience with any ETL process or systems such as AWS, Azure, GoogleCloud, etc
• Ability to write or customize SQL scripts