Associate Analyst - Executive Assistant Job in Hyderabad at Deloitte

Deloitte is hiring for the role of Associate Analyst - Executive Assistant!

Responsibilities of the Candidate:

• Assist Personal Assistants (PAs) based in Australia with submitting expense claims, reconciling American Express statements, booking meeting rooms, and crafting travel itineraries for Partners, utilising the necessary Deloitte systems in accordance with company policies.
• Promptly address and manage ad hoc requests & general inquiries from PAs.
• Handle requests and tickets via Service Portal (Service Now) following AU - PA best practices.
• Comply with Quality Assurance policies by organizing all deliverables and communications with PAs & other requestors in the designated Microsoft Teams folders.
• Familiarise with and follow the Deloitte AU Travel & Expenses policy.
• Periodically update service documentation and training materials such as SOPs, Process Maps, and SIPOCs as needed.
• Serve as an alternative contact for out-of-office situations, managing client email redirection during the absence or leave of Senior Directors.
• Develop and maintain strong relationships with key client PAs.
• Build and maintain rapport with important stakeholders, including Partners, Directors, and Staff.
• Provide coverage during holidays and sickness absences.
• Undertake ad hoc projects and tasks assigned by Senior Directors and Associate Partners.
• Contribute effectively to diverse teams, fostering an inclusive team culture where individual contributions are required.

Requirements:

• Any Graduate fresher or an experienced candidate with less than a year of experience
• Good working knowledge of Microsoft office (Word, Excel, PowerPoint, Outlook)
• Ability to plan, prioritize, multi-task and manage own workload to tight deadlines
• Proactive and creative approach to problem solving - ability to 'think outside the box'
• Diligent, conscientious and with a strong attention to detail
• Strong written and verbal communication skills; ability to draft own correspondence
• Ability to handle sensitive information with integrity and confidentiality.