Assistant Manager-Training Job in Bengaluru at PhonePe

Phonepe is hiring for the role of Assistant Manager-Training!

Responsibilities of the Candidate:

• Review existing training programs, bring in enhancements and modifications to improve engagement, learning, and retention and/or to meet the changing needs of business, the organization, or the industry
• Act as mentor/coach to ensure that training delivery & content delivered across LOBs is efficiently planned & executed by Training Specialists
• Oversee and retain accountability for the daily deliverables of the training team
• Conducts training on the process & product as per the functional alignment
• Perform performance evaluations that are timely and constructive
• Ensure trainers are adhering to the latest version of training content & training curriculum
• Conduct dip-stick checks for NHT batches – Trainer and Training efficacy evaluation – Identify and invest in self-development/role enrichment of trainers by having structured IDPs built.

Requirements:

• Proficient in Microsoft Office
• Experience in LMS management and knowledge/certification in instructional designing
• Ability to lead a team in multi-tasking, prioritization, and meeting timelines on deliverable
• Ability to mentor, coach, and provide direction to a team of trainers
• Self-starter, sense of urgency, and works well under pressure
• Ability to foster a sense of professionalism and relationship building for self and team
• Excellent verbal and written communication skills
• Ability to moderate large groups
• Extremely organized and detail-oriented