Assistant Manager - Social Media Job in Mumbai at The Product Guys

The Product Guys is hiring for the role of Assistant Manager - Social Media!

Responsibilities of the Candidate:

• Manage multiple accounts, and develop positive working relationships with clients at senior levels
• Drive client retention, renewals, upsells and client satisfaction 
• Overseeing campaigns and projects to a specific schedule and within an agreed budget
• Partner with internal cross-functional teams to understand customer goals and key performance metrics and exceed those goals throughout the campaign
• Supervise the execution, monitoring and measurement of social media campaigns and their success.
• Monitor campaigns and analyzes data obtained and make relevant changes in strategy to maximise impact and meet set KPI
• Conduct research to study social trends, current benchmark patterns, and consumer behaviour
• Develop community outreach approaches and strategies
• Execute social media campaigns under the guidance of the campaign lead/ campaign manager
• Plan the brands’ social media programming with the team based on monthly cadence, BAU, festive and marketing calendar
• Publish posts on the client’s social media channels successfully and in a timely manner
• Moderate and manage online feedback from fans and clients
• Lead and encourage teams to perform to the best of their ability
• Manage team's work flow and load
• Work closely with the management to think through the brief, the insight, the approach and the strategy for new business development
• Develop social media page strategies to increase user engagement on brands’ channels
• Analyze customer expectations according to past social media activity.

Requirements:

• Well-versed with India’s digital content trends and creators
• Strong written and verbal communication skills
• Experience in having worked with youth-centric brands and managing their social media pages 
• Experience in having worked with influencers and content creators
• Experience in managing teams 
• In depth knowledge of social media platforms and all the different formats and updates that launch on these platforms. 
• Time management skills & ability to multi-task and wear multiple hats in an organization
• Presentation skills - should be able to present plans to clients & break down briefs to in-house teams
• Basic photo and video editing skills using editing apps on the phone like Meme generator, Canva, VN, Inshot, etc.