Assistant Manager- OTC Job in Hyderabad at Genpact

Genpact is hiring for the role of Assistant Manager- OTC!

Responsibilities of the Candidate:

• Post daily receipts (wires/ACH/checks) and credit/debit memos on a timely basis in order to ensure accurate maintenance of accounts receivable balances
• Contact collections and business partners to obtain remittance details
• Research and resolve misapplied and unidentified cash receipts in ERP
• Identify and manually tag all customer remit discrepancies and short payments.
• Undertake tasks as requested by the Team Leader that may involve testing and process improvement.
• Assist in streamlining and improving the accounts receivable process by identifying areas of improvement
• Maintain, prepare and distribute daily and monthly reporting to Supervisor, and other stakeholders
• Meet the monthly productivity goals
• Identify and reconcile payment differences, post short/over payments, deductions on account and partial payments and appropriately code all reconciling transactions
• Utilize shared mailboxes and customer web portals to identify, retrieve and organize remittance details.
• Collaborate with Quality team on performing process Audits as per the agreed sample size and agreed frequency 
• Act as a Subject Matter Expert/mentor/buddy and provide guidance/ support to the other team members
• Keep the SOP documentation updated as per the identified changes in the process and submit for regular review and approval
• Review /update Root Cause Analysis (RCA) provided by the accountant and work with Client-SMEs in formalizing the resolutions and bringing the preventive control to ensure same error is not repeated
• Identify anomalies, gaps in the process and explore potential opportunities for process improvement 

Requirements:

• Degree in Finance/Accounting/Business management or other related areas 
• Experience in Accounts Receivables Process 
• Strong detail-orientation with a penchant for data accuracy
• Ability to research, interpret and reconcile data
• Strong communication skills, both written and verbal
• Good interpersonal skills and team player
• Ability to take initiatives, meet tight deadlines and prioritize workload
• Proficient in Microsoft Excel
• Worked in an international environment. 
• Critical thinking skills with an ability to analyze data, and an eye for details.
• Comfortable to work with US based clients, US shift hours and 100% Work from Office
• Working with Microsoft Oracle is preferred
• Knowledge of Microsoft Excel at an advanced level, including Macros, index/match, HLOOKUP, VBA, data links, etc. will be added advantage.