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Assistant Manager- Guest Relations Job in Bengaluru at JLL

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Assistant Manager- Guest Relations

JLL

  Full Time Job

  Not Disclosed

  0-1 years

  Posted  30+ days ago

Location
  • Bengaluru
Skills Required
  • Operations Management
  • Customer Engagement
  • Problem Solving
  • Customer Experience
About this Job

JLL is hiring for the role of Assistant Manager- Guest Relations!

Responsibilities of the Candidate:

  • Greet and assist visitors, clients, and employees with warmth and professionalism while managing reception area appearance and organization
  • Operate visitor management systems for registrations, badges, and access control while handling incoming calls, messages, and emails with clarity
  • Maintain inventory of front-desk supplies ensuring operational readiness while acting as point of contact for employee and visitor queries
  • Support periodic feedback collection to enhance service standards while liaising with employees about amenities, events, and service information
  • Collaborate with helpdesk to ensure timely resolution of service tickets while monitoring facility usage and coordinating with vendors
  • Conduct basic facility inspections including front office equipment and safety supplies while assisting in executing safety procedures
  • Support coordination and execution of internal events, meetings, and leadership visits while ensuring meeting room readiness
  • Maintain and circulate event trackers while assisting with logistics, setup, catering coordination, tech support, and guest logistics.

Requirements: 

  • Leadership experience in front office operations or guest relations management
  • Strong customer service background with ability to greet and assist diverse groups with warmth and professionalism
  • Experience operating visitor management systems and handling multi-channel communications (calls, messages, emails)
  • Demonstrated ability to maintain organized, welcoming environments while managing supply inventories
  • Customer engagement skills with experience in feedback collection and service enhancement initiatives
  • Coordination abilities with experience supporting events, meetings, and leadership visits
  • Problem-solving skills with ability to resolve complaints and service disruptions using customer-centric approach
Eligible Degrees
MBA / All Courses
Bachelor of Technology/Engineering / All Courses
Master of Technology / All Courses
Bachelor of Arts / All Courses
Bachelor of Science / All Courses

+96 More

Who can apply
Work Experience: 0-1 years
Eligible Graduation Years: 2025, 2024, 2023
Documents Required

1. Resume

2. ID Proof (e.g. Aadhar Card, PAN Card, etc.)

About JLL
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