Assistant Manager: CRM Job in Mumbai at TATA CLiQ

Tata Cliq is hiring for the position of Assistant Manager: CRM!

Responsibilities of the Candidate:

• Responsible for Campaign planning at the channel & category level  
• Create a Monthly Marketing Calendar for CRM by sale/topical events & brand level
• Manage budgets for the channel (channel level spend/coupon/SaaS Cost) and Revenue Forecasting basis 
• Coordinate with key functions like Category, Content & Creative team within the organization   
• Drive initiatives to acquire new & repeat customers   
• Category-wise sales analytics to identify trends & business insights  
• Weekly/Monthly reporting to Internal Teams

Requirements:

• MBA preferable 
• E-commerce experience in CRM/Retention Marketing - for a minimum of 2 years 
• Ability to use data and metrics to make and support decisions  
• Demonstrate organizational skills, flexibility, and ability to produce results in a fast-paced environment
• Strong bias for action and ability to prioritize with stakeholders 
• Understanding and passion for e-commerce  
• Tool Knowledge – MoEngage/CleverTap/WebEngage/NetCore, etc (Any SaaS platform for CRM)
• Adobe Analytics/Google Analytics
• Basic SQL