Assistant General Manager - Cluster Collection & Retention Job in Guwahati at Vodafone Idea Foundation

Vodafone Idea is hiring for the role of AGM - Cluster Collection & Retention!

Responsibilities of the Candidate:

• Achievement of Business KPIs of Retail & IOIP segment through various measures
• Monitoring  and Co-ordinating with Zonal Team on achievement of Monthly and Quarterly Target
• Collection and Bad Debts Performance
• Voluntary and Involuntary. Churn Reduction
• Cost of Collections within Budget
• New Initiative and Automation
• Team Development and training
• Cross functional coordination to achieve organisational goals
• Leverage scale benefits and operating efficiencies like improving Due date Collections and higher compounded collections efficiency
• People Management through identifying timely need of resources  
• Explore new avenues for cost reduction and efficiency improvement
• Collection back office management to support  collection processes

Requirements:

• Target Oriented Approach
• Receivables management (Collection expertise)
• Sound in Process / systems knowledge / experience
• Strategic thinking ability and excellent data analysis skills
• Capability to influence cross functional team as per Metrix
• Excellent Communication Skills and presentation skills
• Graduate / PG in any field
• Excel and Presentation skills
• MS Office & Presentation Skills