Assistant Food & Beverage Manager Job in Bardez at Hilton

Hilton is hiring for the role of Assistant Food & Beverage Manager!

Responsibilities of the Candidate:

• Listen and respond spontaneously to questions asked by guests, team members, and suppliers.  
• Find an immediate solution to precise and simple problems. 
• Know how to improvise during an emergency. 
• Learn lessons from difficult experiences to be proactive in areas of competence. 
• A peacemaker who does everything to anticipate and respond to guest needs, arbitrate divergent interests, and guarantee a friendly environment.  
• Respect the procedures, be punctual, have a good personal appearance, and accomplish tasks with precision. 
• Trustworthy and monitors the quality of personal work, taking responsibility for it.  
• Ensure that rules and procedures are respected, advising the people involved in any situation that could result in a lack of quality/security. 
• Open and asks for advice from others, conscious of his role in creating a good team image. 
• A team player who demonstrates flexibility in adapting to team constraints. 
• Respect others and their cultures, encouraging consensus building.  
• Open to the ideas of others, receptive to those ideas, and able to adapt an established way of working. 
• Enthusiastically propose and implement creative solutions in areas of responsibility in order to stay ahead of the game. 
• Understand relevant OH&S legislations and their implications on the operation of the department and communicate to the team their responsibilities within OH&S. 
• Ensure that safe and healthy working practices are implemented at all times. 
• Understand and know how to anticipate the needs of guests, get feedback from guests. 
• Agree to and implement actions to make improvements to customer service. 
• Positively deal with and learn from customer complaints and comments with follow-up and feedback to the Food & Beverage Manager. 

Requirements:

•  2-4 years in a managerial position in a 4 / 5-star category hotel. 
• Familiar with computer systems. 
• Considerable skill in math and algebraic equations using percentages. 
• Able to communicate in English, both verbally and in writing, with guests and employees, some of whom will require high levels of patience, tact, and diplomacy to defuse anger and to collect. 
• Motivated and committed, approaching all tasks with enthusiasm and seize opportunities to learn new skills or knowledge in order to improve personal performance. 
• Flexible and responds quickly and positively to changing requirements including the performance of any tasks requested of you. 
• Maintain high team focus by showing cooperation and support to colleagues in the pursuit of team goals. 
• Diplomatic and shows enthusiasm and conviction that encourages guests to try new experiences.