Assistant Facilities Manager Job in Mumbai at JLL

JLL is hiring for the role of Assistant Facilities Manager!

Responsibilities of the Candidate:

• Provide coaching and direction to the site team while serving as backup to the Post Facilities Manager, fostering an environment that supports teamwork and performance excellence
• Deliver excellent customer service by building effective relationships with key stakeholders and ensuring service delivery meets contractual obligations and client expectations
• Manage multiple vendors across hard and soft services to ensure timely, budget-compliant service delivery while assisting the JLL Procurement Team with vendor procurement processes
• Monitor financial processes including accounts payable procedures and contract management to ensure best value delivery to the client
• Oversee site operations including building procedures, performance measures, and critical environment requirements while seeking ways to reduce costs and improve standard
• Review contractor Safe Work Method Statements (SWMS) and support the implementation of JLL's Operational Risk Management (ORM) program and business continuity plans
• Provide 24/7 emergency call support and site attendance as required, following established escalation procedures and incident reporting protocols.

Requirements:

• Certificate or diploma in Facilities Management, Property Management, or related field
• Experience working with government clients or in diplomatic facilities
• Background in residential property management
• Knowledge of procurement processes and best practices
• Experience with work order management systems and performance metrics
• Understanding of critical environment management requirements
• Background in implementing risk management and business continuity programs
• Minimum 2-3 years of experience in facilities management or related field
• Demonstrated experience in vendor management and stakeholder relationship building
• Knowledge of health and safety compliance requirements in facility operations
• Strong financial acumen with experience in budget monitoring and contract management
• Excellent communication skills with ability to work effectively across all organizational levels
• Experience in implementing operational standards and performance measures
• Proven ability to work in fast-paced environments requiring flexibility and multitasking