Area Service Manager (L3-Service) Job in Bangalore at Bajaj Auto Limited

Bajaj Auto is hiring for the role of Area Service Manager (L3-Service)!

Responsibilities of the Candidate:

• Handle the territory as ASM
• Step up the customer experience
• Meet the Business targets on Free Service redemption, Paid service share, and Dealer & ASDs workshops revenue growth
• Product performance feedback and competition benchmarking
• TPM Implementation at Dealerships and drive the Service agenda
• Tracking competitor activities and keeping abreast with the latest trends and requirements
• Readiness for new products
• Product failure report and analysis to HO team
• Implementing Service Quality Systems at Dealers, branches & ASDs, evaluation and Improve - PDCA
• Maintaining Service standards of Customer care and Vehicle care at Dealers, branches & ASDs across the territory
• Service network/Capacity expansion as per DSS norms – Dealers & ASDs
• Control on Warranty Claims
• Promoting Sales by providing service support
• Promoting Genuine Spares Sales

Requirements:

• Analytical Skills, People Management, Influencing Skills, Training Skills, Managing Teams, Achievement Orientation, Customer Focus