Responsibilities:
Sales Team Management:
- Recruit, train, and manage a team of Sales Executives within the assigned area, providing on-the-job training and identifying ways to improve their performance.
- Set sales targets and KPIs for the sales team and monitor their performance.
- Provide ongoing coaching, mentorship, and support to Sales Executives to enhance their sales skills and product knowledge.
- Conduct regular team meetings to communicate sales objectives, share best practices, and address challenges.
- Evaluate sales team performance and implement performance improvement plans as needed, driving performance through effective leadership and motivation.
Distributor Management:
- Identify, appoint, and manage a network of distributors within the assigned area.
- Establish and maintain strong relationships with distributors, ensuring alignment with company goals and fostering long-term partnerships.
- Collaborate with distributors to develop and implement effective market development and sales strategies, focusing on market expansion.
- Monitor distributor performance, analyze sales data, and take corrective actions to optimize sales and distribution, ensuring proper investment by distributors in our business.
- Ensure distributors adhere to company policies, procedures, and service standards, including claim processing, discount policies, and administration.
Key Account Management:
- Identify and develop relationships with key retailers, wholesalers, and other strategic accounts.
- Negotiate and manage agreements with key accounts to maximize sales and profitability.
- Ensure high levels of customer satisfaction and address any issues or concerns promptly, focusing on customer retention.
Sales Planning and Execution:
- Develop and implement sales plans and strategies to achieve area sales targets and expand market share.
- Monitor sales performance against targets and take proactive measures to address any shortfalls.
- Analyze sales data, market trends, and competitor activities to identify opportunities and challenges.
- Prepare sales forecasts, budgets, and reports for the assigned area.
Market Analysis and Business Development:
- Monitor market trends, competitor activities, and customer preferences within the assigned area.
- Provide regular feedback to management on market conditions, competitor strategies, and customer needs.
- Identify and explore new business opportunities to expand the customer base and increase sales.
- Be abreast with what is happening in the industry and have the agility to adapt and experiment in their territory by aligning with their seniors.
Brand and Product Management:
- Ensure effective execution of brand promotion activities and trade marketing initiatives in the assigned area.
- Participate in trade shows, exhibitions, and other promotional events as required.
- Take ownership of NPD (New Product Development) and drive successful implementation plans.
- Manage pricing strategy in their markets to optimize profitability and competitiveness.
- Be seen as an SME (Subject Matter Expert) of our product knowledge and USP (Unique Selling Proposition).
- Be seen as an SME with the latest on Sales & Distribution (S&D) strategies.
Compliance and Ethics:
- Ensure proper ethical practices are administered in their area, which includes claim processing, discount policies, administration, and proper investment by distributors in our business.
Qualifications and Skills:
- Bachelor’s degree in any discipline (Sales/Marketing preferred).
- Proven experience in sales, with a minimum of 8 years in the FMCG or food industry.
- Demonstrated experience in managing sales teams and distributor networks, with a focus on coaching and development.
- Strong leadership, communication, negotiation, and interpersonal skills.
- Ability to build and maintain strong relationships with customers, distributors, and team members, with a focus on customer retention.
- Self-motivated, results-oriented, and able to work effectively under pressure.
- Excellent analytical and problem-solving skills.
- Strong understanding of the local market, customer preferences, and competitive landscape.
- Proficiency in MS Excel and Data Analytics is a must.
- Willingness to travel extensively within the assigned area.
Preferred Qualifications:
- Master’s degree in Sales/Marketing.
- Experience in the Horeca or confectionery industry.
- Strong knowledge of distribution channels and trade marketing practices.
- Experience in sales training and development, including on-the-job training.
Key Considerations:
- This job description may evolve depending on the company's strategic needs.
- The food sales industry is dynamic; flexibility, adaptability, and a proactive approach are essential for success.