Application Support Executive Job in Pune at Veradigm

Veredigm is hiring for the role of Application Support Executive!

Responsibilities of the Candidate:

• Customer Support: Provide top-notch product support to customers over the phone. Your focus will be on delivering exceptional service, ensuring that every interaction leaves a positive impression.
• Technical Monitoring: Actively monitor application, infrastructure, and databases to ensure seamless functionality and quickly resolve any issues.
• Problem Solving: Assess and troubleshoot products or service-related issues, ensuring timely and efficient resolution.
• Collaborative Teamwork: Work closely with other team members to share knowledge and provide optimal solutions to customer challenges.

Requirements:

• Strong Communicator: Excellent verbal and written communication skills are essential to thrive in this role.
• Analytical Thinker: A natural problem solver with a knack for troubleshooting and thinking outside the box.
• Tech-Knowledge: Comfortable with basic technical concepts and eager to learn.