Application Support Engineer Job at Techolution

Techolution is hiring for the role of Application Support Engineer!

Responsibilities of the Candidate:

• Orchestrate the rapid diagnosis and resolution of complex application issues, minimizing service disruption and ensuring operational continuity for our Application Support Engineer (Mid-Level).
• Develop and optimize robust scripts utilizing programming languages to enhance system monitoring, automate routine tasks, and improve overall system health.
• Oversee the seamless execution and monitoring of critical batch processing jobs, ensuring timely completion and proactive issue mitigation.
• Drive continuous enhancement of support workflows and documentation, applying best practices to elevate service delivery and efficiency.
• Collaborate closely with engineering teams to streamline application deployments and manage containerized environments, ensuring stability and performance.
• Assume full accountability for the end-to-end lifecycle of reported issues, from initial triage to successful resolution and post-mortem analysis.
• Proactively identify and address potential system vulnerabilities and performance bottlenecks, demonstrating a forward-thinking approach to system reliability.
• Conduct thorough investigations into recurring system anomalies, pinpointing underlying causes and implementing sustainable preventative measures.
• Cultivate a culture of relentless pursuit of excellence and continuous learning within the support function, inspiring high performance and innovation.
• Master the interpretation of intricate technical specifications and system architectures, translating complex information into actionable support strategies.

Requirements:

• Incident Management
• Python
• L1/L2 Support
• ITIL, Autosys, CI/CD, Kubernetes
• RCA
• Ownership
• Seeker Mindset
• Passionate Towards Work
• Extremely Ambitious
• Unbeatable Work Ethics
• Ability to comprehend