Application Engineer: Intermed Job in Bangalore at Keysight Technologies

Keysight Technologies is hiring for the role of Application Engineer: Intermed!

Responsibilities of the Candidate:

• Providing telephone, email, and remote support for the Keysight Customers on Hardware and software-related queries
• Resolving reported product failures by taking necessary actions and escalating priority issues.
• Assisting customers with hardware and software upgrades, ensuring a smooth transition.
• Assisting customers with licensing-related queries
• Troubleshooting hardware issues effectively to diagnose problems, implement solutions, and create RMA requests if necessary.
• Guiding customers through the configuration of Keysight Technologies equipment to optimize performance and functionality.
• Creating opportunities for license renewals or new buyers.
• Identifying and escalating priority issues to the relevant teams or individuals for swift resolution.
• Writing knowledgebase articles

Requirements:

• Experience in end-to-end Product Testing, skilled in Testing and Debugging Analog, Digital, and Mixed Signal Circuit
• Hands-on experience with Digital Multi Meter, Signal Generator, Bench Power Supplies, Oscilloscope, Spectrum analyzers, and Vector network analyzers
• Expertise in testing S-parameter, VSWR, Gain, Spurious, Harmonic, Linearity, and Saturation of amplifier.
• Hands-on experience with PCB board designing, Testing, and debugging the faults in the Boards
• Bachelor’s or master’s degree in (ECE/EEE/Instrumentation and Control Engineering or equivalent).
• Excellent verbal and written communication skills (Must) and should have a positive attitude and growth mindset.