Application Engineer Job in Bengaluru at Ingersoll Rand International ( India ) Limited

Ingersoll Rand International ( India ) Limited is hiring for the role of Application Engineer!

Responsibilities of the Candidate:

• Serve as the primary technical expert, assisting customers with product selection, specifications, and compatibility to facilitate sales.
• Manage relationships with large OEM customers, including communication, quality reporting, and engineering support.
• Collaborate with cross-functional teams including sales, manufacturing, engineering, and supply chain—to address customer needs and drive growth.
• Travel to onsite customer visits and trade shows.
• Secure and share (when applicable and allowed) product documentation (data sheets, drawings, and specifications) with internal and external stakeholders.
• Provide pricing recommendations to product managers and sales teams based on: manufacturing cost, market dynamics (average selling price, competitive offers, and value differentiators) and internal guidelines.
• Share potential product ideas based on customer discussions with product managers for product roadmapping considerations.
• Provide guidance and answer questions about product specifications, technical attributes, and commercial differentiators.
• Liaise with other functional teams and customers to aid in the resolution of product performance and quality issues.
• Develop and deliver product training for commercial team members and partners.
• Manage application engineering projects according to process.
• Support of Demand Generation with development of white papers, marketing collateral, campaigns, or other lead generation tools.
• Other responsibilities as assigned or required.

Requirements:

• Experience supporting commercial operations (sales and customers).
• Industry experience with microfluidics in Life Sciences.
• Demonstrated experience working effectively cross-functionally and in a global setting.
• Experience capturing customer requirements and translating them into recommendations.
• Intermediate MS Office skills, including Word, Excel, and PowerPoint. Able to learn and use other software programs as required.
• Strong verbal and written communication skills in English
• Commercial awareness
• Analytical and problem-solving abilities
• Strong presentation skills
• Bachelor’s degree in mechanical engineering or related technical discipline.