APM / PM - HR Tech & People Analytics Job in Bangalore at PhonePe

PhonePe is hiring for the role of APM / PM - HR Tech & People Analytics!

Responsibilities of the Candidate: 

• Be responsible for one or more end-to-end HR functional areas - for eg: performance management, compensation, learning, and employee experience.
• Build process maturity roadmaps for these functional areas - progressing from isolated systems to connected intelligent systems.
• Eliminate operational/manual overhead of HR processes and look at how we can consistently leverage technology to improve efficiency and user experience.
• Work closely and with great empathy for stakeholders ranging from employees, managers, leaders and of course the HR team.
• Go as deep as possible in understanding their pain points and partner with them in evolving the process/technology solution.
• Map out the process and user journey for your areas - simplify and bring more structure and clarity to problem statements which translate into system solutions. Thinking from first principles is key here. 
• Think holistically covering all aspects including edge cases and future possibilities.
• Be abreast with the latest Innovations happening in the Employee Experience and Customer Experience Domain. Using these perspectives, you should be able to link with current pain points and conceptualize use cases/charters for the team.
• Be very hands-on, curious to learn and develop a working knowledge of various HR systems -  understand key workflows, configurations, data models etc. Go deep specifically in direct ownership areas.
• Set up the appropriate agile methodologies within the team to drive execution. You will be supported by internal technical teams, operations as well as external partners for implementation. 
• Measure the success of your solutions based on stakeholder feedback, and quantitative metrics and keep iterating and striving for customer delight.

Requirements: 

• Attention to detail, curious to dive deeper into problems, conscientious
• High analytical ability and quick with data reporting and analysis 
• Working knowledge of HR systems, HR product-market knowledge (core HRIS and niche products)
• Fundamentals of HR processes, OD and design thinking
• 1 to 3  years of experience in relevant roles - Product Management / Implementation in HR Tech Companies like Darwinbox, Rippling etc or Employee Experience / HR Transformation/ HR COE in product-oriented companies like Amazon, Microsoft etc.
• Tier 1 MBA and Engineering background, HR MBA is a ++, some prior IT/tech work ex is a ++
• Should have strong systems thinking - understanding the impact of process/technology decisions and trade-offs in order to achieve the best possible outcomes to solve the problem
• Strong project/program management - You are expected to define requirements, and scope and drive execution through various teams by setting up the right review mechanisms