Analytics & Sales Programme Job in Mumbai at Bloomberg

Bloomberg is hiring for the Programme role of Analytics and Sales Programme Associate!

About the Programme :

• In our Analytics business, you will provide 24/7 support for Bloomberg Professional Service users all over the world and across multiple industries
• Reaching us via our Helpdesk using the 'Instant Bloomberg' chat system, clients access unparalleled customer service where we answer their questions and help them maximize the value of Bloomberg's products
• On any given day we respond to over 12,000 queries in more than 15 languages
• From educating a portfolio manager on Bloomberg’s risk management solutions to helping a trader use our functionality to discover new sources of market liquidity
• You will start by completing our comprehensive Analytics & Sales training program, covering all aspects of the financial markets: industry principles, market players and asset classes
• While teaching you all there is to know about the functionality and analytical tools Bloomberg has to offer
• You will join one of our Analytics teams, delivering exceptional customer support to our clients by providing fast and accurate solutions to their queries
• While continuing to develop your knowledge through asset class and workflow specialist training

Requirements :

• A Bachelor’s degree (or above) or relevant work experience
• Ability to multitask and resolve client inquiries while also proactively identifying sustainable workflow solutions for our clients
• Strong critical-thinking and problem-solving skills
• Demonstrated interest in the financial markets and the aspiration to work in the financial services industry
• The desire to learn and adapt quickly in a dynamic training and client facing environment
• The ability to demonstrate resilience and agility in a fast-paced environment
• A commitment to achieve the highest levels of efficiency and effectiveness
• Ambition to pursue a client-facing career, with a strong interest in relationship management and sales
• Outstanding English communication skills (both written and verbal)
• The ability to start full time in November 2024