Analyst, Talent & Culture Operations Job in Gurgaon at BlackRock

BlackRock is hiring for the role of Analyst, Talent & Culture Operations!

Responsibilities of the Candidate:

• Provide extraordinary customer service to internal clients, efficiently and effectively answering their queries, providing them with accurate information and / or sound advice while working to problem solve with them
• Create / update e-learning modules or other learning activities as needed on the Learning Management System (LMS)
• Manage attendance of in person / virtual learning sessions
• Coordinate logistical arrangements for learning events & training programs, (room bookings, AV setup, other on-site support to ensure smooth delivery)
• Keep all process documentation relevant and up to date
• Create standard and ad hoc business reports on learning activities
• Support management of course testing and survey management
• Partner with stakeholders

Requirements:

• Proficient use of Microsoft Office applications (especially Excel and Outlook)
• Experience in handling events on tools like WebEx, Teams etc.
• Passionate about self-and process- and organization development
• Adaptable, logical, and capable of flexing solutions to changing demands: anticipating the local, regional, global impact
• Comfortable working in a highly matrixed environment
• Proven ability to build and sustain high performing partnerships, both locally and globally
• Solid verbal and written communication skills, including the ability to effectively reach out to and communicate with stakeholders and program participants via phone and e-mail.
• Knowledge of learning management applications (e.g. Crossknowledge, Workday) preferred
• Fluency in English
• Master Degree/ PG/ MBA is required
• Demonstrated experience in owning the details and driving execution against a set plan in an accurate, efficient and timely manner, raising issues, questions and status proactively
• Acumen in accuracy and attention to detail
• Adaptable, logical, and capable of flexing solutions to changing demands: anticipating the local, regional, global impact
• Comfortable working in a highly matrixed environment strongly preferred
• Ability to build effective and trusted relationships across the HR function