Analyst- ServiceNow Job in Mumbai at KPMG

KPMG is hiring for the role of Analyst- ServiceNow!

Responsibilities of the Candidate:

• Document workflows and results of business analysis and obtain sign-off from users on specifications. 
• Assist the technical team in translating application functionality into application architecture and the production of a business functionality requirements statement. 
• Communicating the business directives, goals, and needs to the technical team and serving as a business interface from the enterprise’s operational management team managing expectations, and defining business satisfaction metrics. 
• Design and execute test plans to ensure that business requirements and functional specifications are implemented properly and meet ROI objectives. 
• Understand the long-term business objectives and suggesting strategies to meet those objectives; introducing innovation to business processes through technology if appropriate. 
• Assist the enterprise’s business operations staff in developing content or other materials; recommending enhancements and identifying new business requirements 
• Applies knowledge of system capacity to determine feasibility of projects. 
• Maintains current knowledge of new hardware and software and recommends upgrading to maintain efficient operation. 
• Works with IT application analysts and programmers as necessary. 
• Performs analysis of department production and redesigns workflow if appropriate 
• Develops, edits and maintains operating procedures and standards manuals. 
• Serves as a consultant to the enterprise in work measurement, system studies or cost/effectiveness analysis. 
• Provides assistance as required to organizations outside of the enterprise to improve internal procedures that may be advantageous to the enterprise. 

Requirements:

• Any BE/BTech, ME/MTech graduates are preferred
• 0 to 2 years of experience in IRM, GRC, Cyber SecOps design, transition or operations processes 
• Experience in business analysis and configuration or administration of IRM, SecOps modules of ServiceNow Platform 
• Understanding Scrum Methodology