Analyst -PCG A&A FinOps Job in Hyderabad at Deloitte

Deloitte is hiring for the role of Analyst - PCG A&A FinOps!

Responsibilities of the Candidate:

• End-to-end support for the engagement life cycle, which includes the following.
  • Onboarding of clients in swift
  • Engagement creations
  • Invoice creations – Cancel re-enter, credit notes and modifications
  • Modify engagement, updating engagement roles, WIP write-offs, WIP transfers, and changes to engagement structure.
  • Close engagements, involve clearing the WIP balance before closure
• Engagement code setup advice or Pricing tool queries
• Types of Queries to be lodged to FINOPS using the General Questions ServiceNow form include Complex or bulk invoice requests.
• Reinstating an engagement code
• Post additional cost not previously applied to the engagement and additional work to the client
• Ad-hoc engagement code queries or analysis
• Response to/approval of audit-related queries
• Work as a Project Controller within the A&A Finops team.
• The engagement life cycle change requests are submitted by the AU practitioners.
• ServiceNow tickets tool manages the workflow against specific engagement categories. Maintain an SLA of 24-48 hours based on the request category.
• Respond to email enquiries from the practice in relation to the ServiceNow ticket.
• Understand the business dynamics of the process and meet the expectations of AU stakeholders on a consistent basis.
• Requires professional interaction and communication, both within the Hyderabad office and Australian offices.
• Ownership of the tickets is to be retained until closure, and follow-ups to be made timely on the required tickets.
• Participate in all recurring weekly calls with leadership in Australia and provide quality inputs, which enables them to take business decisions.
• Understanding and adhering to KPI’s (Accuracy & Count).
• Ensure that all the process-related documents are up-to-date.
• Attend training sessions for technical and personal development as necessary
• Actively participate in all recurring weekly and bi-weekly calls with leadership at AU and provide quality inputs, which enables them to make business decisions.
• Ensure that all the process-related documents are up-to-date.
• Ensure to maintain agreed SLA’s with clients and independently manage specific deadlines.  

Requirements:

• Graduate/Post Graduate (B.Com, BA, BBA) with Financial Background and strong analytical skills