Analyst-Operations Technology Job in Gurgaon at American Express

Amex is hiring for the role of Analyst-Operations Technology!

Responsibilities of the Candidate:

• Developing and Executing User Acceptance Testing (UAT) activities that impact front/back-end applications. This includes:
• Assessing the testing requirements.
• Determining the proper test configuration and data elements.
• Writing and executing test conditions and test scripts.
• Recommending opportunities to automate repetitive tasks.
• Ensuring the completion of required test documents within a strict timeline.
• Driving efficiencies to improve time-to-market.
• Tracking and monitoring for defects; raising appropriate business awareness and testing defect resolution.
• Preparing all testing-related documentation.
• Maintain and update regularly all project-related metrics.
• Monitoring project progress by tracking activity, resolving problems, publishing status reports, recommending actions, and escalating appropriately.
• Building strong, working partnerships with internal business partners, technical partners, and vendors.

Requirements:

• Project/testing methodology: SDLC, Agile. Prior testing experience is a plus.
• Functional knowledge of testing systems (e.g. CA Agile Central (Rally), JIRA).
• Good understanding of end-to-end processes within GSG operations areas as well as customer journeys.
• Ability to work on multiple projects concurrently and implement time management strategies to ensure deadlines are met.
• Proven self-starter with strong problem-solving and decision-making skills.
• Ability to assess risks and impacts to operational areas/processes or to the customer.
• Strong written and verbal communication skills along with the ability to influence.
• Applied knowledge of Microsoft Office suite of products.
• Ability to flex work schedule to meet project demands.
• A passion for our customers!