Analyst-MF AU FSS A&A FinOps - USI Job in Hyderabad at Deloitte

Deloitte is hiring for the job role of Analyst - MF AU FSS A&A FinOps - USI!

Responsibilities of the Candidate:

• Work as a Project Controller within the A&A Finops team.
• Maintain an SLA of 24-48 hours based on the request category.
• Respond to email inquiries from the practice in relation to the ServiceNow ticket.
• Understand the business dynamics of the process and meet the expectations of AU stakeholders on a consistent basis.
• Requires professional interaction and communication, both within the Hyderabad office and Australian offices.
• Ownership of the tickets is to be retained until closure, and follow-ups are to be made timely on the required tickets.
• Actively participate in all recurring weekly calls with leadership in Australia and provide quality inputs, which enables them to make business decisions.
• Understanding and adhering to KPIs (Accuracy and count).
• Ensure that all the process-related documents are up-to-date.
• Attend training sessions for technical and personal development as necessary
• Actively participate in all recurring weekly and bi-weekly calls with leadership at AU and provide quality inputs, which enables them to make business decisions.
• Ensure that all the process-related documents are up-to-date.
• Ensure to maintain agreed SLAs with clients and independently manage specific deadlines.

Requirements:

• The individual should be able to multitask and must demonstrate the ability to manage multiple projects under strict timelines
• Able to work autonomously, highly self-motivated to work independently
• Excellent interpersonal, verbal, and written communication skills
• Proactive in all communications - Ability to document and communicate the results of reviews in an efficient and effective manner
• Strong communication skills—both verbal and written and interpersonal skills with an ability to communicate clearly with other team members
• Good telephonic skills as it is required to have weekly calls with various stakeholders. Candidates need to have a client-centric focus
• Basic PowerPoint skills are desirable
• Good MS Excel skills are a must. Proficiency in data validation, logical functions in MS Excel, ability to analyze large data in Excel, and should be in a position to  design new reports in Excel 
• Ability to work with minimal supervision and follow work programs with a high degree of accuracy
• Ability to challenge the status quo and proactively identify opportunities for improvement
• Shows initiative and is proactive in seeking resolution of issues and in learning the business of the Assurance & Advisory and Deloitte Australia
• The individual should be able to do the multi-tasking and must demonstrate a strong ability to manage multiple projects under strict timelines
• Graduate/Post Graduate (B.Com, BA, BBA) with Financial Background and strong analytical skills