Analyst - IT Software Engineer Job at Ciena Corporation

Ciena is hiring for the role of Analyst - IT Software Engineer!

Responsibilities of the Candidate:

• Lead and deliver Salesforce projects, with a primary focus on Service Cloud and other clouds.
• Design and implement scalable Salesforce solutions using Apex, Flows, Lightning Web Components (LWC), and declarative configurations.
• Develop reusable LWCs using JavaScript, leveraging Salesforce event lifecycle, @wire, LMS, LDS, and Platform Events.
• Perform code reviews, optimize existing logic, and maintain high software quality standards using GitHub CI/CD and Atlassian tools.
• Troubleshoot complex integrations and manage large data feeds using tools like Mulesoft and REST/Bulk APIs.
• Design solutions with a clicks-over-code approach, prioritizing scalability, reusability, and alignment with platform capabilities.
• Collaborate within Agile frameworks, participating in sprint planning, backlog grooming, and regular stand-ups.
• Partner with cross-functional teams to deliver enhancements and new features with a customer-centric mindset.
• Communicate progress, issues, and timelines clearly and effectively across teams.

Requirements:

• Hands-on experience with Salesforce Apex, LWC, Flows, and declarative configurations.
• Solid knowledge of Salesforce governor limits, asynchronous processing, and secure development practices.
• Strong programming skills in Apex, JavaScript, and optionally Python or other OOP/functional languages.
• Proven experience managing, optimizing, and scaling large, complex Salesforce orgs.
• Effective communication skills, including documentation and technical storytelling.
• Avid learner with a proven track record of quickly mastering new concepts and delivering results.
• Salesforce certifications such as Developer, Platform App Builder I/II, or Architect track certifications.
• Knowledge of Mulesoft, Platform Events, and Salesforce cloud integrations.