Analyst, HR Ops Job in Bangalore at Raytheon Technologies

RTX is hiring for the role of Analyst, HR Ops!

Responsibilities of the Candidate:

• Provide consistent, timely, accurate, and customer-focused HR transactional services and data administration to key stakeholders and customers, while contributing to the achievement of People Services’ overall vision and strategy.
• Utilize our case management system to achieve required service level agreement metrics and overall client satisfaction.
• Analyze work process design and flow for the People Services team and work with internal and external clients and vendors to implement improved processes, while suggesting necessary improvements to improve the overall client experience and efficiency.
• Review and update existing HR policies/procedures and assist in producing new policies/procedures in relation to HR Transactional services.
• Conduct analysis and prepare ongoing HR Transactional reports to effectively administer policies and programs.
• Understand and be compliant with the corporate data protection and confidentiality policies.
• Work in a team environment to resolve customer questions or issues in a broad range of HR matters.
• Actively engage in ACE and support continuous improvement opportunities.
• Perform any other duties deemed reasonable and necessary by the business.

Requirements:

• Bachelor’s degree in related discipline and 0-2+ years of relevant HR experience
• Prior experience in managing high-volume HR requests and data administration in shared service centers is an advantage but not essential
• Experience managing data in HRIS systems and/or using Workday preferred
• Ability to work effectively in a fast-paced and deadline-driven atmosphere
• Ability to learn processes and policies, and the ability to apply ACE principles to these processes for continuous improvement
• Ability to work in a team environment
• Strong attention to detail and ability to apply analytical skills
• Strong communication skills (written and oral) with all levels of the organization
• Strong computer skills or aptitude
• Flexibility to work in different time zones