Analyst - Fraud Control Unit Job in Gurgaon at PayU

PayU is hiring for the role of Analyst - Fraud Control Unit!

Responsibilities of the Candidate:

• Handling day-to-day LEA/regulatory enquiries received by Payu through multiple channels/sources and resolving within the timelines as per regulations.
• Liaising internally within the PayU India organization for collection of data, documents and factual inputs for providing timely and accurate responses within timelines.
• Handling cases related to Acquiring and issuing banks.
• Risking monitoring for merchants and suspicion reporting.
• Dealing with Cyber Police Officials & Banks over phone calls and assisting them as per the requirement as a point of contact (case to case basis).
• Dealing with merchants to fetch the details or resolve disputes received through LEA/Regulatory.
• Ensuring daily case closure and reporting tracker update/upload. 

Requirements: 

• Graduate with experience in the same field is preferred
• Experience in handling Cybercrime and other financial frauds of card misuses etc.
• Team player, who is eager to develop/learn and work towards team objectives
• This role is for the Night Shift, so only apply if you are comfortable working at night
• Good Knowledge about Cybercrime / Financial frauds with Banks/Cards etc.
• 2 years exp. in handling RBI and Regulatory enquiries/cases