Analyst - Contract & Chargebacks (IN) Job in Pune at cencora

CENCORA is hiring for the role of Analyst - Contract & Chargebacks (IN)!

Responsibilities of the Candidate:

• Responsible for timely updates of all contract pricing and membership information into the contract management database system
• Maintain exception reports that analyze pricing and membership information
• Work with distribution centers to troubleshoot contract discrepancies and update membership and pricing information
• Communicate effectively with customers/external partners to resolve inquiries in a timely manner
• Utilize dashboards to identify, compare, and reconcile information within the contracts
• Analyze variance contracts returned by Supplier
• Perform analysis of contract discrepancies; identify the source of the issue and decide the appropriate action needed to resolve it
• Identify the source of and research issues in contracts and communicate them to team supervisors
• Reconcile chargebacks in accordance with approved guidelines
• Communicate effectively using Chargeback terminology with team supervisors
• Maintain frequent contact with Supplier to address all payment issues
• Manage the Chargeback Accounts Receivable portfolio for suppliers
• Responsible for the timely collection of monies due from Supplier and the aging goals as planned by senior management; must minimize the write-off dollars
• Must be willing to work overtime hours, as needed, to meet departmental objectives
• Support Electronic Data Interchange (EDI) technology projects, as required, for Suppliers
• Provide status updates to supervisor and other team members
• Communicate across workstreams
• Discuss observations during interactions with team supervisor
• Assist and support department managers in preparing for meetings
• Maintain and promote positive and professional working relationships with associates and management
• Comply with all appropriate policies, procedures, and regulations
• Any other duties assigned

Requirements:

• Undergraduate degree from a 3- or 4-year university (undergraduate degree paths might include Commerce, Economics, Management, Engineering, Computer Science, Social Sciences, etc.)
• Proficiency in the English language (equivalent to CEFR B2 Proficiency Rating or above in IELTS)
• Ability to work partial US time zone shift (4 hours of overlap with Eastern Time Zone)
• Understanding of Contracts & Chargebacks is desirable
• Proficient in Microsoft Suite including Word, Excel, and Power BI
• Expertise in SAP is desirable
• Strong written and verbal communication skills
• Excellent interpersonal skills
• Attention to detail, able to work independently in a dynamic environment
• Self-motivated, goal-oriented, and capable of thriving in a fast-paced environment
• Strong analytical skills; ability to analyze data/situations
• Ability to perform tasks with a high degree of accuracy; thorough and organized