Analyst Job in Chennai at Barclays

Barclays is hiring for the role of Analyst!

Responsibilities of the Candidate:

• Process transactions in accordance to approved process and procedures, international regulations and within pre-agreed service levels and with speed and accuracy.
• Adhere to quality control discipline, procedures and checks at all times.
• Day to day query resolution, with upward escalation of more complex queries to the management team.
• Report issues and concerns as soon as possible to seniors/ team leaders/ managers etc in time and with complete information, in which effort is made to prevent or limit possible damage.
• Responsible for driving own performance management, collating relevant documentation, preparing for and arranging self-performance reviews.
• Thorough solution of queries & identify improvements to processes.
• Maintain effective performance by being adaptable and positive in approach to dynamic business circumstances, questioning procedures and proactively seeking solutions.

Requirements:

• Effective communication & Email writing skills, including questioning skills.
• Ability to work independently or as part of a team.
• Achieving high standards and delivering results with accuracy and attention to detail.
• MS Office Applications (preferably, Excel, word & PowerPoint)
• Ability to comprehend given set of instructions and apply the same for day-to-day transaction processing
• 0-3 years of relevant experience
• Graduate/Post-Graduate in any discipline
• Flexibility in hours of work and ability to work changing shifts patterns
• Experience of working in BPO/KPO
• Familiarity with procedures, policies, products and services of a financial organisation
• Ability to work within deadlines/customer demand