Airport Services Agent Job in Bangalore at Qatar Airways

Qatar Airways is hiring for the role of Airport Services Agent! 

Responsibilities of the Candidate : 

• Liasoning with check-in, transfer desk, and other related areas for the smooth acceptance of passengers.
• Escorting and directing arriving and departing passengers to the respective areas such as the hotel desk, visa counter, transfer desk, premium lounges, and boarding gates.
• Assisting the Duty Officer in handling company materials and records.
• Liaising with the Ground Handling agent (GHA) for quick processing of hotel and transfer passengers.
• Ensuring passengers are assisted smoothly through airport facilities.
• Performing other related duties for the purpose of ensuring the efficient and effective functioning of the work unit.
• Supervising GHA staff during all flights to ensure Qatar Airways' standards of service quality are maintained.
• Organizing check-in counters and coordinating documentation issues.

Requirements: 

• High School Qualification.
• Minimum 2 years of job-related experience required with at least 1 year of relevant experience in the Airline/ Travel Industry/ Hospitality Institute.
• Excellent communication skills with fluency in the English language.
• High energy and a positive attitude are necessary to perform well in this very high-pressure and demanding environment.
• High level of computer literacy.
• Excellent customer focus and service delivery.
• Good interpersonal skills and strong team orientation