Airport Manager Job in Kolkata at Avis Budget Group

Avis Budget Group is hiring for the role of Airport Manager!

Responsibilities of the Candidate:

• Managing all activities at an airport related to servicing customers at the rental counter and arranging for the rental of vehicles, selling of incremental products to customers, and cleaning and preparing returned vehicles for the next rental.
• Managing, planning, and implementing staffing schedules based on business demands and transaction levels and overseeing exempt and nonexempt personnel.
• Overseeing shuttling of customers from rental counters to cars or from cars to airline terminals.
• Ensuring customer complaints are handled and resolved in a timely and effective manner.
• Providing statistical information relating to transaction and revenue projects.
• Assisting management in the preparation of the annual budget.
• Monitoring the price of gasoline charges currently being paid.
• Implementing HR policies.

Requirements:

• BA/BS - Bachelor’s Degree or equivalent required
• 1 + years of leadership and management experience
• Experience in car/truck rental preferred, human resources, training, customer service and general operations
• Working knowledge of P&L
• Strong decision-making ability and independent judgment to establish operational plans, within operational guidelines and in support of the business plan
• Strong analytical and math skills. Must be able to review numerous reports and other sources of data in an effort to determine the best course of action
• Excellent management skills. Must be able to provide direction and support to a large number of staff
• Very strong communication skills, including the ability to clearly articulate company vision as well as communicate accurate day-to-day operations information to a wide variety of audiences, including staff, operations management, independent contractors, and vendors
• Very strong organization and administration skills to ensure day-to-day smooth operations with detailed, accurate records
• Strong time-management and multi-tasking skills with the capability to determine priorities in a fast-paced, changing environment
• Strong customer service skills. Must be able to provide good customer service directly to customers, and prioritize operations based on customer rental needs
• Strong problem-solving skills and results-driven orientation. Ability to demonstrate the drive to achieve results and continuous improvement. Ability to manage the performance of staff to drive district results
• Working knowledge of MS Office, BART & O2
• Willingness to travel