Accounts Receivable - Specialist Job in Hyderabad at Carrier

Carrier is hiring for the role of Accounts Receivable - Specialist!

Responsibilities of the Candidate:

• Execute OTC Collection processing in compliance with control policies
• Actively contribute to continuous process improvement initiatives
• Timely cash collection
• Trainer for new joiners
• Execute the end-to-end Accounts Receivable processes
• Execute standard and non-standard AR reporting
• Review and Process unallocated credits with the help of Cash application team
• Report on collection activity and accounts receivable status/ Produce routine reports timely and accurate
• Execute the collections and dunning process
• Identify accounts due for collection
• Monitor accounts to identify outstanding debts
• Take actions to encourage timely debt payments
• Handle customer calls and customer facing communication, to maximize cash collected
• Execute standard dunning, and specialized dunning campaigns
• Manage customer disputes, liaising with the Business where necessary
• Work collaboratively with legal teams and issue guidance on debt provisions
• Execute the management of customer queries
• Apply (and remove) dunning blocks
• Initiate refundrequest
• Address billing and customer credit issues enquiries
• Track and monitor queries through to resolution
• Undertake root cause analysis
• Execute the month end process
• Undertake standard and specific accrual processing
• Prepare adjustments for review
• General office support to OTC team
• SOP/DTP creation preparation
• Ensure good cooperation across teams