Account Support Officer Job in Ludhiana at ApplyBoard

Applyboard is hiring for the role of Account Support Officer!

Responsibilities of the Candidate:

• Representing the ApplyBoard brand to promote our platform and services to Recruitment Partners onsite.
• Being a single point of contact with the assigned Recruitment Partners providing top-notch dedicated support.
• Working with internal and external stakeholders to ensure student success.
• Training and guiding agents to improve the quality and volume of international applicants, ensuring top-quality.

Requirements:

• The candidate should ideally have at least 3+ years of experience in sales/ customer support
• Experience working with educational consultants and or postsecondary institutions directly; considered a bonus
• Possess efficient document processing and office productivity skills
• The candidate should have strong verbal and written communication skills.
• A self-starter with an aptitude for managing and prioritizing multiple tasks with attention to detail to ensure information accuracy
• Exceptional problem-solving skills under ambiguous circumstances to ensure you provide the best outcome for our students while maintaining integrity in our partner relationships
• Experience working with a CRM; considered an asset