Account Support Job in Kochi at EY (Ernst & Young)

EY (Ernst & Young) is hiring for the role of Account Support!

Responsibilities of the Candidate:

• Work with Finance teams to reach out to client-serving teams and assist with their financials
• Provide virtual support to our client-serving teams (phone or email)
• Team with them to help in resolving their immediate questions
• Partner with them to help in managing their books of business effectively
• Review the financials and help them to improve the financials
• Educate and guide them through recommendations and training
• Ensure that the needed responses are provided quickly or escalated when essential
• Document all calls, emails, and chats in the system
• Share best practices and provide support to other team members across borders and service lines
• Stay up to date with the firm’s latest policies, processes and tools
• Stay connected with the business and functional experts
• Self-educate and seek additional knowledge

Requirements:

• Fluent in English – written and verbal
• Able to work in a self-sufficient manner, operating across multiple projects and priorities
• Strong knowledge of financial metrics and dependencies including the ability to calculate variances quickly and accurately
• Ability to prioritize workload and deliver outputs within strict deadlines.
• Focuses on solutions that drive continuous improvement of account performance
• Demonstrates the ability to challenge assumptions and decisions in an appropriate manner
• Effective teaming abilities including effective virtual teaming
• Effective multitasking and prioritization skills
• Strong proficiency with Microsoft Office, as well as the ability to learn new applications quickly
• Effective organizational, delegation, and time management skills
• Strong presentation skills
• Ability to demonstrate self-motivation and ownership of assigned work
• Experience in any ERP application will be an added advantage (SAP/Oracle etc.)
• A bachelor’s degree in Finance is required to perform this position, Master’s degree / professional certification is recommended.
• A minimum of 2 years of experience in a professional services finance or related function is required to perform this position.