Account Services Associate II Job in Mumbai at FIS Global

FIS Global is hiring for the role of Account Services Associate II!

Responsibilities of the Candidate:

• Processing assigned tasks for retirement plan administration
• Processing of Indicative, Enrollment, Contribution, Distribution, Loans or other necessary activity for Defined Benefits and Defined Contribution Plans.
• Meeting or exceeding target goals for SLA parameters of TAT, Productivity, Quality, etc.
• Reviewing, researching, and providing feedback on discrepancies for assigned processes. Learn complex ideas and processes and follow all related Standard Operating Procedures (SOP). Participate in team meetings.
• Completing and remaining committed to ongoing training and development. Must abide by all security requirements and must abide by FIS policies including attendance, compliance, etc

Requirements:

• 1-3 years of Industry experience primarily in the US Retirement Domain.
• Ability to understand, learn, and follow detailed procedures Excellent customer service and interpersonal skills.
• Proficiency with working on a computer and good keyboard skills.
• Working knowledge of Microsoft Applications Strong research and analytical skills and attention to detail Willingness to learn and perform additional tasks.
• A positive attitude and the ability to work in a team environment and adapt to change is essential.
• Must be a self-starter with the ability to multi-task and meet deadlines.
• Must be dependable and flexible, with the ability to shifts and/ or overtime hours when necessary
• Desired knowledge/experience.
• Familiarity with financial terminology. An understanding of the financial services industry will be an added advantage. Previous experience processing financial transactions (desirable).
• Moderate understanding of FIS Retirement Applications like Omni, Relius etc.
• Masters/Bachelor’s Degree in Accounting, Business Management/Administration or related field of study.