Account Manager Job in Mumbai at Helix

BMC Helix is hiring for the role of Account Manager!

Responsibilities of the Candidate:

• Act as the main point of contact for your customers. Throughout the full sales cycle, you will be supported by top, talented, product specialized Account Managers, Solution & Value Engineers, as well as a full ecosystem dedicated to BMC’s main strategy: customer centricity. 
• Build Business Plan for the year and Account Plans for your top accounts that will define the Vision, Strategy, Execution and Metrics for your success and for your customers’ success
• Build strong relationships in the account across Technical and Operations teams, as also leverage your ecosystem and leadership to establish CXO connects
• Manage escalations and be the point of contact for your accounts to provide all necessary support. Leverage various teams in the backend to extend the support to resolve customer escalations.
• Be the business owner of your territory to increase our footprint, build larger deals, and help BMC remain in its well-deserved market leader position.
• Lead as a BMC brand ambassador, both internally and externally, and build trust and confidence with customers, partners, and colleagues through integrity and professionalism. 
• As every BMC employee, you will be given the opportunity to learn, be included in global projects, challenge yourself, and be the innovator when it comes to solving everyday problems.

Requirements:

• You can embrace, live and breathe our BMC values every day!
• You will have worked effectively as a team member while also providing team-on-team leadership and orchestrating the internal and external resources needed to effectively manage the sales process 
• You have previously demonstrated your ability to further develop your business as a trusted partner by an in-depth understanding of pipeline, business practices, industry trends, and competitive landscape.