Account Manager Job in Gurugram at Tatvic

About us ?

Tatvic, is a marketing analytics company focusing on generating insights from data using long association with Google & its infrastructure. We breed,recognize and reward performance. As a company we are growing very fast & we are under transformation. To enable this transformation we need future leaders with eyesight which balances execution & strategic understanding.

Website: www.tatvic.com

Location - Gurgaon , Haryana (Ahmedabad for initial 10-15 day for training)

Experience required - 3 to 6 years

Responsibility

1: Responsible for expansion of the account in terms of provisioning solutions. This need to further lead to increase in revenue

● Ensure SAM shows value addition and needle movement in Client’s KPI’s/goals/problem area by the ongoing delivery of solutions/services

● SAM should identify opportunities in the existing account which can be an upsell/cross sell and close the opportunity in terms of sales with the existing client

● Able to connect the clients problems/KPI's to our offerings

● Probe CMO’s strategic problem through discovery meeting

● Ability to create solution presentation aligned with client’s strategic challenges

● Ability make customer agree to proposed solution and inspire to change behavior

Responsibility 2: Build client and partner relationships

● Navigate client’s internal hierarchy to generate superior relationships & influence & ensure each SAM reaches out the different POC’s

● Reach out to the Google Account Manager responsible for the client relationship and understand the change in Google Strategies

Responsibility 3: Be a client’s partner to provide client’s perspective to delivery team to drive value to the customer in sync ups

● Ensure we add value in account reviews by showing client value in our solutions/services, by addressing the points covered in the last meeting and utilizing the customer time for value addition and not stating the obvious

● Be gilding light to internal delivery team to provide them with perspective of client’s key goals

Responsibility 4: Manage effective Project Management practices for internal & external stakeholder

● Lead the project team ensuring that the client-first culture is built within the team

● Drive consolidation of different activities that are going in parallel to thread them into singular project

● Prepare the work breakdown structure and monitor the project progress proactively

● Lead the project team ensuring that the client-first culture is built within the team

● Set client’s expectations for project’s timeline, outcome and good or bad results a given project can lead to

● Alert client if time, resource that can drive project to failure

● Ensure that billability is as per the scope of work and so is the collection as per contracts

● Develop a communication plan that enables stakeholder management

● Manage client expectations and escalations

● Ability to understand projects risk and translate it to delivery team with suggestions to mitigate it.

Note : We are looking for people who can join us immediately in 15-25 days