Account Manager Job in Jaipur at Swiggy

Swiggy is hiring for the role of Account Manager!

Responsibilities of the Candidate:

• Onboard new accounts by explaining the requirements to the partners and coordinating with internal stakeholders.
• Meet the existing partners periodically and ensure Restaurant Display Page(RDP) content is correct and image coverage is high.
• Make persuasive presentations on the benefits and goodness of Dine Out plans & promotions for month-on-month growth and ensure partners invest consistently.
• Execute growth forward activities such as offer alignments, marketing operations alignments, etc. to ensure go live on events and activities as planned.
• Resolve issues such as 'diner denied payout' and ensure seamless transactions for customers and partners at the restaurants.
• Prepare the growth plans for each account being managed and gather competitor action insights.
• Filter relevant data from the Restaurant dashboard and explain the key performance metrics to the partner.
• Seek necefssary support or actions from the partner to ensure the right RDP view to enable conversions and grow the business.
• Stay updated on the partner's investment in competition through observations at the point of sale, conversations with the partner and competition sales teams, delivery persons, etc.
• Ensure partner investments are equal or higher than the competition with respect to discounts, commissions, and advertisements by highlighting relevant inferences from the dashboard and explaining the gains/benefits to the partner.

Requirements:

• Graduate with 1+ year of field sales experience; Fluency in local language and working knowledge of English.
• Good working knowledge and experience of e-commerce activities and all online marketing channels.
• Confident, pleasing, and a go-getter personality.
• Effective communication skills.
• Attitude & Aptitude for Sales.
• Be a team player, working alongside people from all walks of life.
• Analytical, good Excel skills.
• The candidate has to be flexible, restaurant owners do not operate on 9-to-5 schedules.
• Leadership and Influencing skills: Identify, build, and use a wide network of contacts with people. at all levels, internally and externally. Achieves a good result through a well-planned approach.
• Initiative & Flexibility: Recognizes the need to adapt to change & implement appropriate solutions. Be able to identify opportunities and recommend/influence change to increase the effectiveness. and success of campaigns.
• Creativity & Initiative: Demonstrate creativity & originality in your work and have the personal drive and initiative to bring about change and help drive the business forward.