Account Management Associate Job in Bhopal at Sutherland Global
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Account Management Associate
Sutherland Global
Full Time Job
Not Disclosed
0-1 years
Posted 30+ days ago
Location
- Bhopal
Skills Required
- Service Level Agreements
- Analytical skills
- Statistical Analysis
- Data Management
About this Job
Sutherland Global is hiring for the role of Account Management Associate!
Responsibilities of the Candidate:
- Resolving requests/inquiries made by customers via email, chat or Social
- Achieving contact center statistics and SLAs (contractual metrics)
- Adhering to non-disclosure agreement & data security policies
- Completing upskilling & e-courses mandated by each program
- Attending coaching sessions & ensure feedback is implemented
Requirements:
- Excellent verbal and written English language skills.
- Good analytical and typing skills.
- Flexibility to work shifts including nights.
- Candidates must reside within a radius of 25 Km of our office
Eligible Degrees
+96 More
Who can apply
Documents Required
1. Resume
2. ID Proof (e.g. Aadhar Card, PAN Card, etc.)
About Sutherland Global
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