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Account Executive - Inside Sales Job in Bengaluru at Freshworks

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Account Executive - Inside Sales

Freshworks

  Full Time Job

  Not Disclosed

  2-4 years

  Posted  30+ days ago

Location
  • Bengaluru
Skills Required
  • Inbound Sales
  • Communication Skills
  • Pipeline Management
  • Presentation Skills
About this Job

Freshworks is hiring for the role of Account Executive - Inside Sales!

Responsibilities of the Candidate:

  • Engage with a high volume of inbound leads from various marketing channels with speed and efficiency.
  • Conduct thorough discovery calls to qualify leads, uncover prospect needs, pain points, and business objectives, effectively positioning our SaaS solution as the optimal answer.
  • Manage and prioritize the inbound lead pipeline to consistently meet and exceed quarterly and annual sales quotas.
  • Own the entire sales cycle from initial inbound inquiry and qualification through product demonstration, proposal generation, negotiation, and deal closure.
  • Deliver compelling and tailored product demonstrations (often virtually) that highlight the unique value and ROI of our platform for the North American audience.
  • Consistently meet or exceed individual sales targets and contribute significantly to the team's overall revenue goals.
  • Forecast sales accurately and maintain a healthy pipeline coverage.
  • Identify upsell and cross-sell opportunities within newly acquired accounts post-initial sale.
  • Develop and nurture strong, long-term relationships with prospects and key stakeholders, acting as a trusted advisor throughout the sales process.
  • Navigate complex organizational structures and identify all relevant decision-makers and influencers.
  • Understand the competitive landscape and articulate our differentiating factors effectively.
  • Collaborate closely with the Marketing team to provide a tight feedback loop on lead quality and campaign effectiveness.
  • Work with Sales Development, Product, and Customer Success teams to ensure a seamless prospect and customer experience.
  • Maintain accurate and up-to-date records of all sales activities, pipeline, and customer information in the CRM system (e.g., Salesforce, HubSpot).
  • Stay abreast of industry trends, market developments, and competitor activities, particularly within the North American market.
  • Continuously refine sales methodologies, product knowledge, and objection handling techniques.
  • Actively participate in sales training, workshops, and coaching sessions.

Requirements:

  • Proven Inbound Sales Success (2-4 years): Demonstrated track record of consistently meeting or exceeding sales quotas in a B2B SaaS inbound sales environment, with significant experience selling to North American clients.
  • Inbound Lead Conversion Expertise: Skill in rapidly engaging, qualifying, and converting a high volume of marketing-qualified leads.
  • Consultative Selling & Discovery: Strong ability to conduct deep discovery, actively listen, understand complex business challenges, and articulate value-based solutions rather than just features.
  • Compelling Presentation & Demonstration: Exceptional ability to deliver engaging and tailored virtual product demonstrations and presentations that resonate with diverse North American audiences, including C-level executives.
  • Objection Handling & Negotiation: Proven skill in anticipating, addressing, and overcoming objections effectively, leading to successful negotiations and deal closures.
  • Pipeline Management & Forecasting: Strong proficiency in managing a sales pipeline, accurately forecasting revenue, and utilizing CRM tools (e.g., Salesforce, HubSpot) to track progress and report on performance.
  • Communication Excellence: Outstanding verbal and written communication skills in English, with a strong understanding of North American business etiquette and cultural nuances.
  • Resilience & Persistence: High level of tenacity and a positive attitude, with a strong drive to succeed in a target-driven environment.
  • Self-Motivation & Autonomy: Ability to work independently, manage time effectively, and take initiative to drive results without constant supervision, often during hours that align with the North American market.
  • Adaptability & Learning Agility: Quick learner, capable of adapting to new technologies, market changes, and evolving sales strategies.
  • Tech Savvy: Comfortable with SaaS platforms and proficient in using sales engagement tools (e.g., SalesLoft, Outreach.io), and CRM systems.
  • Experience selling within specific industries relevant to the North American market (e.g., FinTech, HR Tech, Healthcare).
  • Familiarity with specific sales methodologies (e.g., MEDDIC, Challenger Sale, SPIN Selling, Sandler).
  • Strong analytical skills to identify trends and opportunities from sales data.
  • Experience working in shifts aligned with North American time zones.
Eligible Degrees
MBA / All Courses
Bachelor of Technology/Engineering / All Courses
Master of Technology / All Courses
Bachelor of Arts / All Courses
Bachelor of Science / All Courses

+96 More

Who can apply
Work Experience: 2-4 years
Eligible Graduation Years: 2023, 2022, 2021, 2020
Documents Required

1. Resume

2. ID Proof (e.g. Aadhar Card, PAN Card, etc.)

About Freshworks
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